Barwick Bathrooms is a leading distributor of quality bathroom brands providing a range of services to bathroom specialists, plumbers and builders merchants across the UK. In response to business growth, they have appointed a contract distributor to handle their deliveries in Scotland and will use TranSend ePOD for Android to manage this third party delivery operation.
Barwick Bathrooms has already deployed the TranSend ePOD solution across their own delivery fleet, using rugged handheld devices, extending the use of their supply chain execution software to electronic order and delivery confirmation.
Using Android PDAs, TranSend ePOD will feed real-time data from their sub-contracted delivery operation into their existing TranSend delivery management system to provide them with a global view of drops, mileage and delivery activity across the whole business.
The same TranSend ePOD solution operates on both rugged and consumer devices, making it the ideal choice for companies using sub-contractors, where the ePOD app can be downloaded onto any Android smartphone or tablet.
Bob Ashley, UK Logistics Manager at Barwick Bathroom Distribution LLP, is delighted to have a fully integrated delivery management system:
"As well as improving the efficiency of our delivery operation it is vital that we maintain the same level of service to all of our customers. Being able to provide sub-contractors with the same TranSend functionality on their own devices, means that we can more effectively monitor and manage the costs of all deliveries whilst providing our customers with excellent service and response times whether we use our own drivers or a third party."
The subcontractor's drivers will use Android mobile devices for all communication between the driver and the back office to:
- Record the time the driver signs on and off.
- Prompt the driver to carry out all vehicle checks and ensure all necessary equipment is loaded on the vehicle.
- Provide drivers with all route and customer delivery information
- Capture all relevant details about a customer delivery, including time, signature, photographic evidence and reason for any delivery failure.
- Automate the payment check prompts for drivers collecting payments
The contract distribution management team will also have advanced notification of products being trunked to their depot in Glasgow and will be able to plan driver routes to make the most effective use of drivers and vehicles.
Barwick Bathrooms use the TranSend web-based Executive Dashboard to manage the delivery operation, utilising real-time information on delivery status measured against their own business KPIs to highlight and react to exceptions as they arise.