Vehicle tracking developed and managed by V-SOL has helped streetworks quality control company Strata Coring enhance its operational efficiency and improve customer response times in just two years.
Strata Coring, which monitors, tests and controls key elements of the UK's streetworks operations, began working with V-SOL in 2007, when it had just two of its vehicles fitted with the GPS system. Today all ten of its vehicles are fitted with the latest V-SOL technology.
The control and reporting provided by the tracking has helped Strata Coring make a range of improvements to its operations, providing greater visibility on driver locations, enhanced control over vehicle co-ordination, and improved customer service levels.
Director of Strata Coring, Mark Guinn, says: "In our industry, it is vital that we are able to respond to customer requirements as quickly as possible. Since we started using V-SOL's tracking we have been able to make significant improvements to our response times, with the tracking allowing us to easily monitor our drivers' locations and deploy the vehicle that is closest to the appointed destination."
Strata Coring works with local authorities, utility companies and contractors across the south of England, maintaining streetworks activities such as compaction testings, inspections of reinstated sites and core sampling. Key to their operations is the ability to be able to react quickly to rectify any problems.
Mark adds: "We decided to invest in vehicle tracking after we had two of our vehicles stolen and we were unable to claim on the insurance. We knew that if we'd had tracking we could have traced the vehicles immediately. We looked at several tracking systems but V-SOL's product stood out in terms of ease of use and reporting, and our investment has more than paid off - vehicle tracking is now an integral part of our business operations and has been a key part of our success over the last two years."
In addition to allowing Strata Coring to monitor its mobile workforce more efficiently, the accuracy of V-SOL's software enables the company to verify the validity of any parking tickets or speeding fines, with the system able to produce detailed reports in real time.
Managing director of V-SOL, David Isom, says: "Strata Coring works in a very competitive industry and needs to ensure that the quality of service provided to customers is second to none. At V-SOL we always work to tailor our systems to the individual requirements of our clients, and we're very pleased that Strata Coring has seen the benefit of this more personal approach."
V-SOL has been supplying live vehicle tracking longer than any other company in the UK, with companies ranging from EDF Energy to the Ministry of Defence relying on the accuracy and control offered by the company's systems.
For more information on V-SOL vehicle tracking visit www.v-sol.co.uk