· Complete traceability of temperature-sensitive products in line with health and safety regulations
· Zetes TotalProof solution increases quality of delivery and pick-up service
· Real-time information, better customer service
Movianto, logistics service provider to the pharmaceutical, biotechnology and healthcare industry, has implemented Zetes' TotalProof solution to ensure full traceability during the transportation of temperature-sensitive products and to optimise customer service. Companies using Movianto's services now benefit from real-time information exchange and complete traceability during transportation, with real-time visibility confirming the status of their merchandise.
Movianto's active refrigerated transport network spans the entire Iberian Peninsula. It is the only certified active refrigerated transport network dedicated to the pharmaceutical sector. To comply with strict health and safety regulations, products delivered by Movianto require reliable temperature control during transportation.
The company contacted Zetes in order to achieve the highest quality of service in its distribution network, which offers 24-hour delivery services to its clientele of wholesalers and hospitals throughout Spain and Portugal. According to José Revilla, Operations Manager of Movianto, "For us, Zetes offers a true benchmark in industrial mobility because it is so familiar with the transport sector and its needs. It has helped us achieve our goal of offering excellence in our services, operating in sensitive markets like pharmaceuticals and healthcare, and in minimizing costs and risks."
Reducing expenses and increasing efficiency levels
After analysing Movianto's needs and studying its operations, Zetes customised its TotalProof mobility solution based on a requirement for proof of pick-up and delivery. The solution allows Movianto to manage and optimise the loading of trucks, deliveries, transfer of packages from one distribution centre to another, and to manage fleet of vehicles by organizing the routes taken by their mobile workers. Carriers use mobile devices to communicate in real time via the Movianto transport management system, thus ensuring accurate data input and maintaining real-time visibility of operations.
According to José Revilla: "Through this solution we have acquired new capabilities. We are now able to optimize other related business processes, and we have made the delivery service profitable by reducing its expenses and increasing the levels of efficiency in customer service."
Alain Wirtz, CEO of Zetes concludes, "Companies from the pharmaceutical and healthcare sector have to comply with very strict safety rules. Traceability plays an important role in ensuring quality products and services within the industry. Zetes' constantly invests in solutions that cover all their identification and data capture needs, from production to end consumer, over warehousing and transport & logistics, even in the most challenging environments. Of all sectors, this is one where having A to Z traceability is an absolute must."